…Twitter is not an authorized third-party service provider, and therefore you are not able to utilize service from this provide any longer…. T-Mobile is not in violation of any agreement by not providing service to Twitter. T-Mobile regrets any inconvenience, however please note that if you remain under contract and choose to cancel service, you will be responsible for the $200 early termination fee that would be assessed to the account at cancellation.
I’m a T-Mobile customer and testing the issue right now, although I have received sporadic updates as recently as last night. It would be quite astonishing if T-Mobile is blocking an opt-in text messaging service considering how common they are and T-Mobile’s relatively small market share in the U.S. However, it wouldn’t be the first time the company has been at loggerheads with a third party service. Earlier this year, T-Mobile blocked VOIP-based free calling service Truphone, but eventually lost in court.
(Update: I have been able to receive messages, but not send them. I have not had the same problem with other short codes. An email is in to T Mobile’s customer support. We’ve also called customer support. Customer support, at least, says they don’t have a blanket policy against the use of any services on their phones, although they cannot guarantee the operation of any such services. Commentors have received sporadic service.)
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